FAQ
Questions about Muslim matchmaking, answered
How BeyondChai works, what it costs, and how we protect your privacy. Can’t find your answer? Call 1-877-358-CHAI or book a free consult.
How it works
What is BeyondChai?
BeyondChai is a private, halal matchmaking service for marriage-minded Muslims in the United States and Canada, run by human matchmakers since 2016. Clients do not browse each other: a matchmaker gets to know you, searches our private network and introduces you to one vetted person at a time.
How is this different from apps and online sites?
There is no swiping and no public profile. Your matchmaker pre-screens every introduction and gives honest feedback and guidance along the way. Members tell us it saves them the time and emotional toll of filtering profiles and fake accounts.
How are matches chosen?
On compatibility and values: faith, lifestyle, goals, family expectations and your stated preferences. Matchmaking is part art, part science, so your matchmaker digs deeper than a checklist, for example what "moderate" means to you.
Can my family be involved?
Yes. Our matchmakers work with parents and wali where you want that, and family members can join your consultation call.
Results and timing
How long does it take to find a match?
On average 3 to 8 months, though some clients meet their spouse within weeks. 96% of clients who commit 6 to 8 months to the process find a match.
What counts as a match?
A vetted introduction to someone who meets your stated preferences, chosen personally by your matchmaker. The number of matches in each package is delivered over 12 months.
Do free members get matched?
Free members can be found: matchmakers consider free profiles for their paying clients. Paying members are actively searched for.
Privacy
Who can see my profile?
Only BeyondChai matchmakers. Your profile is never public or searchable, and it is shared with a prospect only for a specific introduction, with your consent.
Is my contact information shared?
Only when both of you have expressed interest and agreed to connect. Until then your contact details are kept off the profile we share, and we never share your personal information without your consent.
Packages and billing
How much does BeyondChai cost?
Packages start at $59.95 a month for students (Chai Starter). Basic is $159.95, Professional $199.95 and Premier $299.95 a month. Gateway is $99.95 every six months and Companionship (55+) is $99.95 a month. The free consult and a free private profile cost nothing.
When does my membership start?
Right after you register and pay. Your matchmaker then contacts you to schedule your consultation call.
Can I cancel at any time?
Yes. Submit the cancellation form in your account at least three business days before your monthly renewal date.
Do you offer refunds?
Since July 26, 2021, BeyondChai no longer offers refunds. Members who joined before then can contact adminsupport@beyondchai.com.
Do you offer pre-marital coaching?
Yes. Licensed Muslim counselors and coaches offer online pre-marital coaching for engaged couples, including couples living in different cities.
Do you have a referral program?
Yes. Refer a friend who joins and stays a member for three months, and we send you a $50 gift card.
Still have questions? A matchmaker will answer them on a free, confidential 30-minute call.
Book a free consult