I feel like there's no progress, and I can't keep paying for this service knowing it's not likely going anywhere. If there was more transparency on what goes on behind the scenes, I'd feel more confident in trusting this service. I have friends who dig harder for potential candidates than what appears to be happening on this service (perhaps there's a dependency on only looking at certain sites or asking for referrals from the same people?). My matchmaker was very nice, but I just don't think any real progress is being made after 14 months. The idea of someone searching on your behalf is appealing and great, but in execution, I haven't had a great experience due to various factors described throughout this survey plus the typical societal issues (ie, men who don't respond or who are looking for someone 10 years younger than them).