Members can cancel at any time or remove their profile so that it is no longer visible to matchmakers.

Finding a match takes time. While our matchmakers can perform magic, on average, it can take anywhere from 3 to 8 months. With this in mind, we expect users to bare with us as we help them find matches. For refunds, user should be a member for at least 6 months. If we are not able to find a match after the 6 months of grace period then we will refund 100%.

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