It's really hard to say, I did not feel like my matchmakers understood me. They were not at fault, it's simply that people are so unique and you can't know someone in one interview. I would recommend more than three conversations with the client so you can really get to know them. Please get a better website. Sometime my pictures wouldn't post or update. It was hard to know if my new information was there. My matchmaker would see old information when I had updated my file a week before. I have had easier time with free websites so of course I expect more when I am paying every month. Insha Allah kheir. I know everyone tried their best. Good luck to you. I know you are providing a much needed service to the Muslim community.