Members can cancel at any time or remove their profile so that it is no longer visible to matchmakers.

With regards to refund, finding a match takes time so we expect users to bear with us.  To qualify for refunds, user should be a member for at least 12 months. If we are not able to find a match after the 12 months then we will refund 50% of their membership fees. 

We also reserve the right to not refund candidates on improper terms and on the following basis - untimely responses, unable to provide good quality pictures, and refraining to consider proposed matches without well grounded reasons, and justifications. We are committed to helping you and we expect same level of reciprocity. 

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