-I would like to know where my match’s profile is?  I have a profile on your website where I was required to fill out information about myself.  This profile of mine was shared with my match.  Where is his information that should have been shown to me?  How come he got to see my profile and I was not sent his profile in the same exact format? Is it alright that he gets to have a detailed profile about me prior to connecting and I am not allowed to see his profile?  This was very interesting.  Are the guys in your database even required to make a profile? Why not?  Why did I receive a piece of paper with old pictures from 5 years ago of the individual that I was matched with? 

-I rated my matchmaker a 4 because she was very nice to me over the phone.  She was always pleasant to talk to and available.  I even appreciated the prayers that she would send me.  I have a lot of respect for her and will always wish her well.  I still consider her my friend.  However, I joined this service to be matched with a potential prospect and that was my main goal.  Unfortunately, I have ended up paying an expensive amount to your service just to discuss the individual that I was matched with.


-I am not bitter over an uninterested match.  It is completely okay with me if a particular match does not like me.  My issue is not whether or not my match likes me.  Again, my issues and concerns are based on what you knew and should have known about the individual that I was matched with and knowing all of that about him, your service should have kept his profile (which does not exist) far away from mine. I will never be able to understand what criteria you used to match him and I and I do not want to know anymore because I just want my refund.  I do not want to get into the details of my only meeting with the individual, as it was an awful 1.5-hour dinner experience where he discussed his prior relationships throughout.  I feel like an idiot for not cancelling this service sooner.  My parents asked me about your service and they want to know as well – what made you think that you can keep charging my account monthly while providing me this kind of service?  I never should have joined this service.