If you're not already, I would recommend reaching out to mosques, social media groups, etc, for potential matches. Perhaps let mosques know about the service so that each city can get a good representation eventually.  Even now, I don't find much information about this service, so it's likely not well known, and it might be beneficial to increase the marketing and networking efforts between cities and Muslim communities within (rather than just on the East and West coasts). As mentioned previously, provide more meaningful updates. I don't think I should have to reach out to get updates. I realize my matchmaker probably wanted to gather an update before emailing me, but instead I would just feel forgotten. This is made all the more difficult when I am spending so much per month.