Hi,

I'm a member and I submitted a cancellation request this morning but didn't receive any confirmation receipt of my account cancellation submission.  I submitted the following:

Effective immediately I want to cancel my membership with Beyond Chai. I’m submitting this cancellation 10 days before the next payment is due so there shouldn’t be any problem with the time frame. I am not satisfied with the service I received and I believe I was robbed and cheated, my experience was not at all what the site marketed, and I believe I’m due a refund for the last 2 out of the 3 months that I’ve been a member. I feel like the candidates I was shown in the last two months were not a good match and were shown to waste my time and money on purpose. I felt like I was unheard and ignored and was being fit into a mold that my matchmaker thought was right for me rather than listening to what I wanted. I joined this site with optimistic and positive vibes but now I’m left depressed, hurt, and very disappointed.